Paper Title
Factors Affecting the Adoption of E-Payment on Transportation Service Application using Modified Unified Technology of Acceptance and use of Technology 2 Model
Abstract
The increasing growth of e-commerce has encourage companies to innovate with technology, to develop a
system of cashless payment in the transaction is one of the way, or commonly referred as an e-payment. However, it is
known that the use of e-payment in Indonesia has not been much;it is only about 9%. Go-Jek as a popular online
transportation service in Indonesia with the number of application downloads by 14 million users, has develop an e-payment
system called Go-Pay. The use of Go-Pay itself is very high since it was first launched. This is a new phenomenon. Because
in general the use of e-payment is still very small, but the use of Go-Pay iscontinues to increase. This study predicts the
factors that affect the interests of users and the usage behavior in the using of Go-Pay as a payment transaction service of
Go-Jek especially in Bandung by using the Modified Unified Theory of Acceptance And Use of Technology 2 model. The
results showed that five factors in this study significantly and positively affect intention of using Go-Pay and three factors
significantly and positively affect the use behavior of Go-Pay.
Keywords—E-Payment, Intention, Technology Adoption, UTAUT2